While you are shop on MediaWorks2, if you have any questions about an item, please feel free to message us anytime by clicking here.

Rest assured that you can shop confidently with MediaWorks2’s refund policy and MediaWorks2 Purchase Protection Program.  

Purchase Protection Program: All items you buy on MediaWorks2 are eligible for a full refund any time before any of the requested collaboration and design work starts. A partial refund of 50% will be available after the collaboration and design work have started if you decide not to proceed with the project and only if 50% or less of the project has been completed. After the website has been built and customer approved, no refunds are available. Refunds are issued based on the purchase method. 

Once you click checkout and complete your payment, congratulations! You have just made a purchase on MediaWorks2.com. We will send you an email confirming the items in your order. You can also view your order information by going to ‘Your orders’ on your account page on MediaWorks2.com.

Something on your mind? We are here to help!

For questions on specific items, you can message us from the MediaWorks2 app by clicking here or call us. 

For other questions on our policies or other topics, we recommend that you browse our FAQ where we answer our customers’ most common questions. Happy shopping! 

Please first check if a family member or friend or co-worker has used your account details to place an order. All orders are followed up with a call from a representative to collaborate the website design needs of our customer. If so, there will be a record on file. In addition, the email could be a mistake or a fake that was not sent by our company. However, If you suspect fraud, we recommend changing your account password immediately to protect your account and prevent unauthorized orders in the future.

In the interim, we will work with you to verify the stated order and to legally resolve the issue up to a full refund based on our refund policy if any funds have been exchanged and if our company has been found at fault. Shop with no worries, we are here for you. 

Depending on your state, some categories of items are taxed, and others are not. We’re required to charge sales tax on applicable items if the state you’re in mandates it.

PayPal uses various security measures to protect its users. Because of this, PayPal may occasionally prohibit a buyer from submitting payment to a merchant through PayPal. For more help, you can contact PayPal’s customer service team directly or you can try to complete your payment using an alternative payment method.

Rest assured that you can shop confidently with MediaWorks2’s refund policy and MediaWorks2 Purchase Protection Program.  

Purchase Protection Program: All items you buy on MediaWorks2 are eligible for a full refund any time before any of the requested collaboration and design work starts. A partial refund of 50% will be available after the collaboration and design work have started if you decide not to proceed with the project and only if 50% or less of the project has been completed. After the website has been built and customer approved, no refunds are available. Refunds are issued based on the purchase method.